Privacy notice

Last updated 9 November 2026.

Who we are

LetsBuildWeb is a website design and hosting service. The data controller is Eimantas Alkevicius, 59 Jellicoe Road, Great Yarmouth, NR30 4AN, United Kingdom, trading as LetsBuildWeb.

Privacy questions and data-rights requests can be sent to [email protected].

Information we collect

• Enquiries: your name, email address, website requirements, and any business details, links or files you choose to send us by our form or by email.
• Clients: your contact and business details, the content you provide for your website, domain details and our correspondence with you.
• Your account: your email address, and a history of your sign-ins (when, how, the type of device and browser, and the country; not your IP address). If you choose to sign in with Google, Google tells us your verified email address.
• Websites you build or we host: the photographs, videos, documents and text you add, and files your website’s visitors send you through its contact form.
• Billing: invoices, payment status, your billing name, address and phone number, and limited payment details, such as the card type and its last four digits. Card payments are handled by Stripe; we never receive or store your full card number.
• Domain registration: if we register a domain for you, the name, address, phone number and email address that domain registries require.
• Visits to the websites we host: we count visits without cookies. For each page view we record the page, the referring website, the type of device, browser and system, the country, and a code that changes every day, so the same visitor cannot be followed from one day to the next. IP addresses are not stored. The website’s owner sees these figures as totals.
• A website we built for you: if we prepare a website for your business and send you a link or code, we record when it is opened, which pages are viewed and for how long, and the type of device, so we know whether you have seen it. IP addresses are not stored, and we do not track whether you open our emails.
• Technical information: when you visit this website, our hosting and network providers process information such as your IP address, browser type and the time of your visit, to deliver the website and keep it secure.

Please do not send us sensitive personal information, passwords or payment card details.

How we use it

• To reply to your enquiry and prepare your website. Here we are taking steps you asked for before entering a contract.
• To build, host and maintain your website, and to bill for it, under our contract with you.
• To keep business and accounting records, as the law requires.
• To keep our websites and services secure, and to follow up on an enquiry you made. Here we rely on our legitimate interests.

We do not sell personal information, and we do not send marketing emails unless you have agreed to receive them.

Your customers’ information

If we host your website and it collects information from your customers, for example through a contact form or the visit counts described above, you are responsible for that information and we process it on your behalf, as described in section 13 of our terms of service. Every website we host has a privacy page for its contact form, which names that business as responsible for its visitors’ messages and says how long they are kept. We do not read those messages unless the business asks us to help with one.

Who we share it with

We use trusted service providers to run LetsBuildWeb:

• Hostinger: website hosting and email. Our websites are hosted on servers in the United Kingdom.
• Cloudflare: domain name service, website delivery and security, and storage of the photographs, videos and files on the websites we host and of our backups, in data centres in the European Union.
• Google: sign-in, if you choose to sign in with Google.
• Stripe: card payments and invoices.
• Porkbun: registering a domain name, if we register one for you, along with the registry for that domain ending, such as Nominet for .uk names. A registry’s public lookup can show some of these details, depending on its rules.

We may also share information where needed to obtain professional advice, or to comply with the law.

Cloudflare, Google, Porkbun and Stripe are United States companies. Where a provider processes personal information outside the UK, the transfer relies on the safeguards in that provider’s data-processing terms, such as the UK International Data Transfer Addendum.

How long we keep it

• Enquiries that do not lead to a website: up to 12 months after our last contact.
• Client records: for as long as we provide your website, then for six years for accounting and legal purposes.
• Your website content: deleted within 60 days after your service ends, unless you ask us for a copy first. A website you delete before launch is deleted straight away, and one you never launch is deleted when its preview period ends.
• Files visitors send through a website’s contact form: kept with their message and deleted with it.
• Domain registration details: held by the registrar and registry for as long as the domain is registered, under their own rules.
• Backups: copies of our records are kept for up to 30 days, then overwritten.
• Accounts with no website: deleted after 30 days without activity, with their sign-in history.
• Visit counts for the websites we host: for as long as the website is with us.
• Technical logs: for the shorter periods our hosting and network providers keep them.

Your rights

Depending on the circumstances, you can ask to access, correct or delete your information, to restrict or object to how we use it, or to receive a copy in a portable format. Email [email protected]. You can also complain to the Information Commissioner’s Office.

Changes

We will update this notice before the way we use personal information changes, and tell our clients about important changes by email.